1. Information we collect
We collect personal information you voluntarily provide through our contact forms, home valuation requests, property tracker (portal) registration, newsletter sign-ups, and conversations with our AI-powered chat assistant. This may include your name, email address, phone number, postal code, property of interest, and any message content you share.
We also automatically collect limited technical information when you visit the site — IP address, browser type, device type, pages viewed and referring URL — through our analytics provider (Google Analytics 4). This information is anonymised by default.
2. How we use your information
- To respond to your enquiries and provide the services you request.
- To send you saved-search alerts, market updates and listing notifications you opt in to.
- To improve our website, marketing and customer service.
- To comply with our legal and regulatory obligations under TRREB, RECO and CREA.
3. Cookies & analytics
We use cookies and similar technologies to remember your preferences and to measure site usage. You can accept or decline non-essential cookies through the consent banner shown on your first visit. Declining will disable analytics and advertising cookies but will not affect your ability to use the site.
4. Sharing your information
We do not sell your personal information. We share information only with:
- Our brokerage (RE/MAX All-Stars Realty Inc., Brokerage) and the BCG Team members servicing your file.
- Service providers under contract (email delivery, CRM, analytics, the Realty AI chat assistant, the OpenIDX MLS feed) — bound by confidentiality and data-protection obligations.
- Regulators or law-enforcement when legally required.
5. MLS®, IDX and VOW data
Listing data displayed on this site is provided under the Toronto Regional Real Estate Board (TRREB) Internet Data Exchange (IDX) and Virtual Office Website (VOW) programs. Use of TRREB data is subject to the TRREB IDX/VOW Terms of Use, which you are deemed to accept by browsing this site. Access to sold data through the portal requires registration and your acceptance of the TRREB VOW Terms.
6. Your rights
Under PIPEDA you have the right to access the personal information we hold about you, to request corrections, and to withdraw consent. To exercise these rights, contact us using the details below.
7. Data retention & security
We retain personal information only as long as necessary to provide the requested services and meet legal obligations. We maintain administrative, technical and physical safeguards (encryption in transit, access controls) to protect your information.
8. Children
The site is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with an updated effective date.
10. Contact us
Brown Cormack Gallucci Real Estate Team
6097 Main Street, Stouffville, ON L4A 3R4
Phone: (647) 948-8123
Email: [email protected]